We’re committed to excellent service. If you have questions or need assistance, our client services team is on-hand to help.

Client Services

We are available Monday through Friday, 8:00 am ET – 8:00 pm ET

Biopharma Solutions

Locations

Headquarters
Cambridge, MA

150 Second Street

Cambridge, MA 02141

Phone: 617.418.2200

Fax: 617.418.2290


Additional Locations

Morrisville, North Carolina

7010 Kit Creek Road

Morrisville, NC 27560

Phone: 888.988.3639


Palo Alto, California

525 University Avenue, Suite 100

Palo Alto, CA 94301

Phone: 617.418.2200


International Distributors

Argentina

Roche Argentina

Concierge South Cone Roche FMI

Phone: 0800 800 3640

Email: argentina.foundation@roche.com

Website: www.foundationmedicine.com.ar


Asia-Pacific

Customer Services and Support Team: +65 6880 5399

Email: APAC.foundation@roche.com


Australia

Customer Services and Support Team: 1800 800 766

Email: sydney.sales@roche.com


Austria

Roche Austria GmbH

Engelhorngasse 3

A-1211 Wien

Phone: +43 1 277 39 220

Fax: +43 1 277 39 835

Email: vienna.molecularinformationat@roche.com

Website: www.foundationmedicine.at


Brazil

Roche Brazil

Av. Engenheiro Billings, 1729 - Jaguaré

São Paulo - Brazil

Concierge Roche FMI

Phone: 0800 777 6244

Email: brasil.foundation@roche.com

Website: www.foundationmedicine.com.br


Canada

Roche Canada

Hoffmann-La Roche Limited

7070 Mississauga Road

Mississauga, ON L5N 5M8 Canada

Phone: 905 542 5551

Email: mississauga.fmi@roche.com


Chile

Roche Chile

Concierge South Cone Roche FMI

Phone: 0800 800 3640

Email: chile.foundation@roche.com

Website: www.foundationmedicine.com.cl


Colombia

Roche Colombia

Concierge Andean Roche FMI

Email: colombia.foundation@roche.com

Website: www.foundationmedicine.com.co


France

France Roche sas

30 cours de l’Ile Seguin

92650 Boulogne Billancourt Cedex

Website: www.foundationmedicine.fr

Customer Care Team

Phone: 0033 (0)1 49 35 80 37

Email: rosny.adv_france@roche.com

Medical Information Team

Phone: 0033 (0)1 47 61 47 61

Email: paris.imp@roche.com


Germany and all EU Countries not listed here

Roche Pharma AG

Emil-Barell-Strasse 1

D–79639 Grenzach-Wyhlen, Germany

Phone: +49 7624 14 2098

Fax: +49 7624 14 3846

Email: grenzach.kundenberatung@roche.com

Email: europe.foundationmedicine@roche.com

Website: www.foundationmedicine.de


Hong Kong

Hong Kong Molecular Pathology Diagnostic Center LTD

27/F, Bonham Trade Centre

50 Bonham Strand, Sheung Wan, Hong Kong

Phone: +852 2986 1270, +852 2851 8029

Fax: +852 2527 7028, +852 2851 8062

Email: contact@hk-mpdc.com


Israel

Roche Pharmaceuticals (Israel) Ltd.

6, Hacharash St., POB 6391. IL-4524079 Hod Hasharon, Israel

Phone: +972-9-97377767

Fax: +972-9-9737766

Email: israel.foundation@roche.com

Website: http://www.foundationone.co.il


Italy

Roche spa

Via GB Stucchi 110

20900 Monza (MB) Italia

Roche Customer Service

Phone: +39 800 145 849

Fax: +39 800 145 850

Email: italy.foundation@roche.com

Website: www.foundationmedicine.it


Singapore

Roche Singapore Pte Ltd

3 Biopolis Drive, #03-11 Synapse

Singapore 138623

Phone: +65 6880 5399

Fax: +65 6268 5254

Email: APAC.foundation@roche.com

Website: www.foundationmedicine.com.sg


Spain

Roche Farma Spain

C/ Ribera del Loira, 50

Molecular Information Franchise

28042 Madrid

Phone: +34 91 324 82 00

Fax: +34 91 324 82 82

Email: madrid.foundationmedicine@roche.com

Website: www.foundationmedicine.es

www.rocheplus.es/foundationmedicine


Switzerland

Roche Pharma (Schweiz) AG

Schönmattstrasse 2, 4153 Reinach, Schweiz

Phone: +41 61 715 43 00

Fax: +41 61 7154 402

Email: reinach.customer-care@roche.com

Website: www.foundationmedicine.ch


Turkey

İnfogenetik Moleküler Bilgi Hizmetleri A. Ş.

Uniq İstanbul, Ayazağa Cad.

No.4 D/101 Maslak

34396 Sarıyer / İstanbul

Phone: + 90 850 399 3663

Fax: + 90 212 285 2200

Email: info@infogenetik.com

Website: www.infogenetik.com


United Arab Emirates

Roche United Arab Emirates

F.Hoffmann La Roche Ltd.

Grenzacherstrasse 124

4070 Basel, Switzerland

Phone: +971 4 816 4900

Fax: +49 7624 14 3846

Email: EEMEA.foundation@roche.com

Website: www.foundationmedicine.ae


United Kingdom

Roche Products Limited

6 Falcon Way

Shire Park

Welwyn Garden City

AL7 1TW

Customer Care Team

Phone: 0800 731 5711

Email: welwyn.foundationmedicine_custcare@roche.com

Medical Information Team

Phone: 0800 328 1629

Email: medinfo.uk@roche.com

Website: www.foundationmedicine.co.uk

International queries from countries not listed on this website, please contact US customer service at 888.988.3639