Contact Us
We are committed to excellent service. If you have questions or need assistance, our team is on hand to help.
We are committed to excellent service. If you have questions or need assistance, our team is on hand to help.
For help with new or existing test orders, please contact our Client Services team or your Account Representative and we’ll provide assistance. Client Services hours are Monday through Friday 8 AM to 8 PM Eastern Time. For providers who would like to order a test or kit in the United States (US) please visit our order page.
+1 (888) 988-3639
+1 (617) 418-2290
For providers who would like to speak to someone in Medical Affairs or to request a visit from your local Medical Science Liaison (MSL), please complete the form below.
For information about ordering Foundation Medicine tests outside of the United States (US), or for country-specific contact information, please visit our international website.
For biopharma partners who would like to speak to someone on our Biopharma Team or learn more about our portfolio for biopharma and research partners, please reach out at the email below.
For technical support for our Partner Portal, please contact our dedicated team to help:
For study management support, please contact your partner sponsor or study contact. If you’re not sure who to contact, please reach out using the email below:
For general inquiries related to our clinical and biopharma product and service offerings as well as clinical support, please complete this form and a representative will be in touch.
For Media, PR, or Advertising-related inquiries please reach out to pr@foundationmedicine.com.
Headquarters
150 Second Street, Cambridge, MA 02141
Lazaro Garcia
7010 Kit Creek Road, Morrisville, NC 27560
Dionne Wells
Nonnenwald 2, Building 433, 82377 Penzberg, Germany
Vera Grossmann
The information presented on this website is intended for healthcare professionals, patients, and caregivers located in the USA. To view information intended for users located outside of the USA, please visit our international website, www.rochefoundationmedicine.com. For biopharma partner information, please continue to the US site.